Refill/Trade In Program
As a commitment to our journey of sustainability and taking better care of our planet, we are happy to offer you the option to purchase refills for the 11 oz white ceramic candles as well as the three wick candles. Just pop them in and enjoy! Refills are available to all of our customers across North America.
Visit our Refill Collection and select your favourite scents.
PLEASE NOTE: the signature refills will not be compatible with our black ceramic containers. If you currently have one of our black ceramic candles, you can still benefit from our Local Refill Program.
Trade In Program
In addition to benefiting from our refill program, you can now return 5 empty Terradomi candle containers (11 oz, black + white ceramic) at our expense and receive a $25 credit towards your next purchase.
PLEASE NOTE: All Terradomi candle containers must be returned in their original box, clean and undamaged.
When you are ready to take advantage of our trade in program, please e-mail us at email@example.com and we will start the process by e-mailing you a return shipping label. Upon receiving your vessels in good condition and in their original boxes, we will e-mail you an exclusive $25 discount code you can use towards your next order.
How to clean out the vessel before refilling it or sending it back to us
1. Turn your oven on to the lowest temperature setting, around 175 F. Place the candle jar in the oven and allow for the remaining wax to melt, this should not take more than 5 minutes.
2. Turn off the oven once the remaining wax is melted. Carefully remove the candle jar from the oven. CAUTION: the jar can get quite hot so please use an oven mitt or a towel.
3. Discard the wax in your compost container or green bin. Our soy wax is compostable and 100% biodegradable.
4. Wash candle jar with soapy warm water and allow for it to dry out.